Frequently asked questions
What exactly is a “Bundtt Hole”?
A Bundtt Hole is the decadent center piece of a bundt-style cake — cut from the hole in the middle, portioned and ready to enjoy. It’s our signature treat.
Which flavors do you offer and how often do they change?
We rotate flavors frequently and list our current offerings online (for example: Lemon, Red Velvet, Chocolate, Vanilla, Gluten-Free Chocolate). Check the website for the latest lineup.
Do you offer gluten-free or allergy-friendly options?
Yes. For example, we currently list a “Sensitive Bundtt Hole – Gluten-Free Chocolate”. Be sure to check the product label and note that while we bake gluten-free items, our kitchen may handle other allergens.
How do I order and what are the shipping or pickup options?
You can order online via our “Order Now” page. Detail your shipping address or choose pickup if we provide local pickup. Shipping details (costs, transit times) will appear during checkout.
How long will my Bundtt Holes stay fresh and how should I store them?
Store them in a cool, dry place. For maximum freshness, consume within the timeframe specified on the product page (usually within a few days). If shipping was involved, inspect upon arrival immediately.
Can I cancel or modify my order after placing it?
If you need to change or cancel your order, contact us as soon as possible. Modifications may be limited once baking or shipping has begun.
What is your return, refund, or exchange policy?
We aim for your full satisfaction. If your product arrives damaged or is incorrect, contact us promptly with photos. Refunds or exchanges will be handled according to our policy (see “Refund Policy” link on site).